Reschedule an appointment

Plans change. When a client needs a different time, you can move their appointment without losing any of its detail.

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In this article

• Reschedule an appointment
• Tell the client, or not

Reschedule an appointment

1. On the calendar, select the appointment you want to move.
2. Open the date and time, then pick the new slot.
3. Save your change.

The appointment moves to its new time. If Send notifications is on, the client gets an email about the change.

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Note: Everything else on the appointment stays the same. Only the time changes.

Tell the client, or not

When you open an appointment, the footer has a Send notifications switch, and it is on to start. It controls whether the client hears about the change you are saving.

• On emails the client about the change.
• Off saves your change quietly, with no email to the client.

Turn it off for a tidy-up the client does not need to know about, like fixing a typo, moving an appointment a few minutes or swapping the stylist behind the scenes. Leave it on when the client needs to know the new time.

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Tip: The same switch is there for any change you save on an appointment, not only a reschedule. Check it before you save when a change should stay quiet.